Naturelly

Menu

Payment Policy

Last Updated: [Add Date]

Thank you for shopping with Naturelly. This Payment Policy explains the payment methods, billing rules, and security measures we follow to ensure smooth and safe transactions for all customers.

1. Accepted Payment Methods

We accept the following secure payment options:

  • UPI Payments (Google Pay, PhonePe, Paytm, BHIM, etc.)

  • Debit Cards (Visa, Mastercard, RuPay)

  • Credit Cards (Visa, Mastercard)

  • Net Banking (All major Indian banks)

  • Wallets (If enabled)

  • Cash on Delivery (COD) – only if activated on your website

All payments are processed through trusted and secure payment gateways.

2. Payment Confirmation

  • Once you complete your payment, you will receive an order confirmation email/SMS.

  • Orders are processed only after successful payment.

  • In case of failed transactions, orders will not be generated.

3. Pricing & Taxes

  • All prices displayed on the website are inclusive of GST (unless stated otherwise).

  • Shipping charges, if applicable, will be shown at checkout before payment.

  • Prices are subject to change without prior notice.

4. Payment Security

Your financial information is fully encrypted and handled by secure third-party payment gateways.

Naturelly does not store:

  • Card numbers

  • CVV details

  • Net banking passwords

  • UPI PIN

We follow industry-standard SSL security to protect your personal data.

5. Cash on Delivery (If Enabled)

  • COD may be available for select pin codes.

  • Please keep exact change ready during delivery.

  • COD orders may require phone verification before dispatch.

Naturelly reserves the right to cancel COD orders with incomplete address or multiple failed delivery attempts.

6. Failed or Declined Payments

If your payment fails:

  • The amount (if deducted) will be refunded by your bank/payment provider within 3–7 business days.

  • You may retry placing the order once funds are credited back.

Naturelly is not responsible for delays caused by banks or payment gateways.

7. Fraud & Verification

For security reasons, we may:

  • Verify your identity via call or email

  • Request additional information for high-value orders

  • Cancel suspicious/fraudulent orders

This is to protect both our customers and our platform.

8. Billing Information

You must provide accurate and complete billing details.
Naturelly is not responsible for incorrect billing or delivery information provided by the customer.

9. Contact Us

For payment-related queries, feel free to contact us:

📩 Email: [your email]
📞 Phone: [your phone number]
📍 Address: [your location, India]

Scroll to Top