Terms & Conditions
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Welcome to Naturelly. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. Use of Website
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You must be at least 18 years old to make a purchase.
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You agree not to misuse the website or attempt unauthorized access.
2. Product Information
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We sell premium dry fruits, seeds, herbs, and healthy food products.
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Product images may differ slightly from actual product due to lighting and packaging updates.
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Prices are subject to change without prior notice.
3. Orders & Payments
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Orders are confirmed only after successful payment.
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We accept secure online payments via trusted payment gateways.
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If a payment is declined, the order will not be processed.
4. Shipping & Delivery
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Standard delivery time is 3–7 working days depending on location.
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Delays may occur due to courier issues, festivals, or uncontrollable circumstances.
5. Returns & Refunds
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Returns are eligible only for:
✔ Damaged product
✔ Wrong item received
✔ Quality issues -
Unopened and unused items must be returned within 3 days of delivery.
6. Cancellation Policy
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Orders can be cancelled only before they are shipped.
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Once dispatched, cancellation is not possible.
7. Intellectual Property
All content, including images, text, logos, and design, belongs to Naturelly and cannot be copied or reproduced without permission.
8. Limitation of Liability
Naturelly is not responsible for:
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Improper storage of products after delivery
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Allergic reactions (please check ingredients)
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Delays caused by courier services
9. Governing Law
These Terms & Conditions are governed by Indian law.
Any disputes shall be handled in courts located in [New Delhi, India].